Hong Kong Market
Established in 2013, Hong Kong Market is responsible for fresh market renovation, management and operation. Through advanced management model, the Group aims to improve the overall environment and quality of the markets, constituting a more convenient and comfortable shopping environment for the residents. This together opens a new chapter for the Hong Kong market culture.
Innovative design with brand-new shopping experience
Each market under the Group presents innovative and thematic design. The provision of sound ancillary measures, including, the adoption of open design to create barrier-free environment and the installation of air-conditioning, offers a cozy and spacious shopping environment to the customers. In addition, Hong Kong Market keeps pace with the times and is in line with the changing consumption pattern of the society. It introduces various kinds of modernized and pioneering services, i.e. First Market DJ Program, E-Membership and Digital Payments, creating new “Intelligent Markets” for the new generation. In future, Hong Kong Market will continue its excellent quality in management and operation, providing different market experience to the customers.
To be an excellent market management organization, which revitalizes fresh markets and plays an important part in promoting sustainability development of the community.
We are committed to:
- implementing market renovation project to boost the living quality of the public
- creating all-round market shopping experiences for the customers
- promoting modernized fresh market culture
- emphasizing the development and recognition of people to achieve professional and excellent services
Service: Innovation, Competence, Initiation, Devotion
Milestones
Ancillary Measures
Electronic Payment System
Octopus Card Payment Service brings convenience to shoppers while enhancing the operational efficiency of the tenants.
First-ever E-membership
A Member Reward Program is built to encourage members to earn points and redeem goods through daily purchase, maximizing their shopping experience.
First-ever Market DJ
Market DJ uses interactive broadcasting to popularize the products for tenants. The team also raises the shopping experience of the customers by providing the most updated food information and limited-time discount.
Open Design
To offer a more comfortable shopping environment to customers, open design is applied to create barrier-free environment. Wheelchairs and baby trolleys can pass through the corridor at the same time.
Awards and Recognition
CXP Best Customer Experience Awards 2021
Uni-China group is honoured to receive the CXP Best Customer Experience Awards 2021. The CXP Best Customer Experience Awards is the first and only regional awards for excellence in customer experience, as judged by regional customers. Endorsement as a leader in customer experience from our customer is a great encouragement to us. In future, we will persist in upholding our belief in “perseverance is the key to achieving perfection”.
Global Design & Development Awards
Hong Kong Market has been gladly granted the ICSC 2021 Global Design & Development Awards – Silver Award under the category of “Renovation/Expansions” for FRESHALL (Sha Kok Market) and Fresh Square (Cheung Wah Market).
Food Angel Thanksgiving Ceremony 2021
Hong Kong Market has been collaborating with Food Angel since our first market opening. Through this long-term partnership, Hong Kong Market has donated over 10,000 tons of food for meal preparation for those in need. To help realising Food Angel’s mission “Waste Not, Hunger Not, With Love”, we will sustain our passionate engagement to contribute to the society and spread love to the underprivileged groups in future.
The HKIFM Excellence in Facility Management Award 2021
Fresh Square (Cheung Wah Market) and Food Place (Po Lam Market) were granted the Merit Award of the Excellence in Facility Management Award (EFMA) 2021, presented by Hong Kong Institute of Facility Management (HKIFM).
2020 Smart Retailing Award – Smart Service Innovation Award (Retailers) Gold Award
The group under the category of Smart Service Innovation Award (Retailers) was granted the Gold Award presented by 2020 Smart Retailing Award, which recognized the smart and innovative service ideas to overcome service pain points and enhance customer experience.
The HKIFM Excellence in Facility Management Award 2020
T Market, Food Town (Chuk Yuen Market), Fresh Town (Wah Ming Market), and FRESHALL (Sha Kok Market) were granted the Merit Award the Excellence Award of EFMA 2020, presented by Hong Kong Institute of Facility Management (HKIFM).
Jockey Club Age-friendly City Partnership Scheme
Uni-China(Market) Management Ltd. was recognized by Jockey Club once again for its contribution of adopting age-friendly practices actively.
Hong Kong Awards for Industries
Hong Kong Market under the category of Customer Service was granted the Hong Kong Award for Industries Award 2019, presented by Hong Kong Retail Management Association 2019.
Excellence in Facility Management Award
FOODIN (Kai Tin Market) and Hong Kong Market (Bauhinia Garden) under the category of Retail were granted the Merit Award while Red Market (Kwong Yuen Market) were granted the Excellence Award of EFMA 2019 , presented by Hong Kong Institute of Facility Management (HKIFM).
Asia Pacific Shopping Center Awards
Hong Kong Market won two honours in ICSC Asia Pacific Shopping Center Awards. Red Market (Kwong Yuen Market) and Food Garden (Heng On Market) were awarded the Gold Awards under the category of ”Renovations and Expansions” and Sliver Award under the category of ”Retail” respectively.
China Shopping Center & Retailer Awards
Hong Kong Market won two honours in ICSC China Shopping Centre and Retailer Award. Hong Kong Market (Tai Kok Tsui) was awarded the Gold Award under the category of “Design and Development – New Developments” while Hong Kong Market (Bauhinia Garden) was awarded Silver Award under the category of “Design and Development – New Retail Concepts”.
Corporate Environmental Leadership Awards
Hong Kong Market was awarded “EcoChallenger” in Corporate Environmental Leadership Awards 2018, which recognized the outstanding achievements of the Group in environmental protection.
Caring Company
Uni-China (Market) has been nominated as the Caring Company by The Hong Kong Council of Social Service since 2016. The award recognizes achievements of the companies in caring for the community, employees and the environment, which drive the companies to take up corporate social responsibility.
Hong Kong Top Service Brand Award
Hong Kong Market was awarded 2018 Hong Kong Top Service Brand Award, by Hong Kong Brand Development Council.
Kwai Tsing District Age-Friendly Market
Kwai Shing East Market was honoured by Kwai Tsing District Council and Hong Kong Sheng Kung Hui, being named the age-friendly market in Kwai Tsing District which received the highest number of “likes” from the elderly. Meanwhile, Maritime Market (Tsing Yi) was also named the age-friendly market which received “likes” from the elderly.
Jockey Club Age-Friendly City Partnership Scheme
Uni-China (Market) Management Ltd. was recognized by Jockey Club for its efforts made in actively adopting age-friendly practices.
CLP Smart Energy Award 2018
Red Market was awarded the ‘Smart Energy Award’ in CLP Smart Energy Award 2018 by China Light and Power Hong Kong.
DFA Design for Asia Awards 2018
Hong Kong Market (Yat Tung) was awarded the Bronze Award in DFA Design for Asia Awards 2018 under the category of Environmental Design.
Asia Pacific Interior Design Awards 2018
Red Market was awarded the Silver Award in Asia Pacific Interior Design Awards 2018 by Hong Kong Interior Design Association under the category of ”Shopping Space”.
Age-Friendly Appreciation Scheme 2018-2019
Uni-China (Market) Management Ltd. was awarded the “Star Award” in the Age-Friendly Appreciation Scheme 2018-2019, presented by The Hong Kong Council of Social Service. The age-friendly facilities and services of the markets received support and recognition from the elderly.
Excellence in Facility Management Award
Food Terminal (Kai Yip Market), Food Garden (Heng On Market) and M.C. BOX (Po Tat Market) under the category of Retail were granted the Merit Award of EFMA 2018, presented by Hong Kong Institute of Facility Management (HKIFM).
Asia Pacific Shopping Center Awards
Hong Kong Market won two honours in ICSC Asia Pacific Shopping Center Awards. ‘Seafood Expo’ and Hong Kong Market(Yat Tung) were awarded the Silver Awards under the category of ”Public Relations and Events” and ”Renovations and Expansions” respectively.
AlipayHK Smart Fresh Market Award
Hong Kong Market, the Grand Champ, won 9 awards out of 14, including, Best Management Wet Market Award, Best Meat Market Award (Gold), Best Meat Market Award (Sliver), Best Seafood Market Award (Gold), Best Green Grocery Market Award (Gold), Best Grocery Store Market Award (Gold), The Most Advanced Payment Method (AlipayHK) Market Award, Best-trading Amount (AlipayHK) Market Award and Best-trading Volume (AlipayHK) Market Award.
China Shopping Centre and Retailer Award
Hong Kong Market won 2 honours in ICSC China Shopping Centre and Retailer Award. M.C. BOX (Po Tat) and Food Terminal were awarded the Gold Awards under the category of “New Retail Concepts” and “Renovations and Expansions” respectively.
Age-Friendly Market
In Jan, Food Terminal (Kai Yip) and M.C. BOX (Po Tat) was nominated the “Age-Friendly Market” by the elderly in East Kowloon. The award was co-organized by 9 local elderly centres in Kwun Tong, aiming to promote optimization of fresh markets to create an age-friendly community, i.e. implement facilities and measures.
Asia-Pacific Shopping Center Awards
M.C. BOX (Lung Hang) was awarded the Silver Award in ICSC Asia-Pacific Shopping Centre Awards under the category of Retail Concepts.
Excellence in Facility Management Award
M.C. BOX (Lung Hang) and Hong Kong Market (Yat Tung) were honoured the Excellence Awards whereas Maritime Market (Cheung Fat) was awarded the Certificate of Merit, presented by The Hong Kong Institute of Facility Management (HKIFM).
Excellence in Facility Management Award
In 2016, Siu Sai Wan Market was honored the Certificate of Merit by the Hong Kong Institute of Facility Management (HKIFM).
World Union of Wholesale Markets (WUWM) Market Awards
In 2014, the renovation of Tin Shui Market in Tin Shui Wai won the Gold Award at the 2014 World Union of Wholesale Markets (WUWM) Market Awards, an international competition organized by WUWM. This is the first time for a Hong Kong market to win the highest honour in this prestigious award, which proves that our markets have achieved international standard after the enhancement program.